ACCOUNTS FAQ

HAVE QUESTIONS? WE HAVE ANSWERS!

 

Saving account? Checking account? Whatever account type you have with us, you can find answers to your questions below.

 
  • Great! Thank you for choosing FSFCU for your financial needs. If you are ready to get started, you can visit our Online Account Opening website.

    If opening an account online is not an option for you, stop by any of our branch locations.

  • We offer Traditional Savings account, Milestone Youth Savings account, a Christmas Savings account and more. Visit the Savings sections of our website for full details and to open your account today!

    We also offer retirement accounts to help you save for the future. Visit the IRA section of our website for full details.

  • The dividend rates for all of our Savings accounts may be found in the Rates section of our website.

  • The easiest way to check your balance is to log in to Online Banking or our Mobile Banking app.

    Visit our Enrollment page to get started with Online Banking.

    You can download our Mobile Banking app from the Google Play or Apple App Store.

    If enrolling in Online Banking is not an option, you could also call STAR our 24 hour automated telephone teller.

    You may also contact us or stop by any of our locations to obtain your account balance.

  • You can log in to Online Banking using your PC, laptop, or mobile device to check your transaction history at any time. Note: Online Banking only holds 90 days worth of transaction history.

    To look further back at your account, you will need to access your Electronic Statements. You can find your Electronic Statements by logging into our Online Banking website. Once you have logged in, click on the account you would like to view Electronic Statements for. From the Accounts Details page, click on the Online Statements link. You will be directed to our Electronic Statements website, where you will find a list of monthly statements.

    Visit our Enrollment page to get started with Online Banking.

    If this is not an option for you, please contact us or stop by any of our locations.

  • You will need to provide your account number and our routing number, 303184856, to the depositor.

    You may also download and fill out a 1199 Direct Deposit Form if the depositor requires it.

  • No problem. Click here to order checks.

  • We offer two types of overdraft.

    Overdraft Protection is where funds are automatically transferred from your savings account in the event that there are insufficient funds in your checking. Transfers will occur in $50.00 increments and will charges a fee per transfer.

    Overdraft Privilege is where your checking account can be overdrawn up to $500.00 for a $22.00 fee per overdraft transaction.

    Contact us today with questions or to add overdraft to your account.

  • Tax documents can be found on our Online Banking website.

    Log in to Online Banking, then select the account you would like to acquire tax documentation for. On the Accounts Details page, click Electronic Statements from the options at the top. This will direct you to our Electronic Statements website where you can locate and download tax documentation for your account.

    Visit our Enrollment page to get started with Online Banking today.

  • We do not offer Money Market accounts.

  • Cash: Each one of our branch locations has a night drop box. To find the nearest branch location, visit the Branch Locations page.

    Checks: Download our Mobile Banking App from Google Play or the Apple App Store to use our Mobile Deposit service. Simply snap a picture of the check using your phone’s camera, follow a few simple steps, and the check will be deposited. Checks may also be put in night drop boxes.

  • We can send domestic and international wire transfers. There are fees associated with sending wire transfers. It can take 2-72 hours to be received by the other financial institution, but normally it arrives within 3 hours. You will need to have the name and address of the person the wire is going to along with the financial institution name, routing number and account number.

 

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For information regarding fees, please refer to our Fee Schedule